Disclosures

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Account Disclosures

All member accounts at the Credit Union are subject to the following rules. Accounts include Share, Share Draft, Club and Share Certificate Accounts. Your accounts are not negotiable and are not transferable except on our books. By signing the membership card, you agree to these rules.

Nature of Dividends

Dividends (other than dividends on Share Certificate Accounts) are paid from current income and available earnings, after required transfers to reserves, at the end of the dividend period. Dividend rates are declared by our Board of Directors at its discretion based on market conditions and are not tied to a specific index. The rates on all Credit Union accounts (other than Share Certificate Accounts) are variable and may change quarterly after the account is opened. The Board has declared that no dividends will be paid on Share Draft Checking Accounts. The dividend rate and annual percentage yield shown for Share accounts are declared by the Board of Directors on a quarterly basis.*Dividend Rates on all Share accounts can be found here.

Share Certificate Accounts

The minimum deposit to open a Share Certificate Account is $500.00. The dividend rate and annual percentage yield shown below for Share Certificate Accounts are accurate as of the Tuesday of every week (unless Monday is a holiday). You can call (585) 343-5627 or click here to obtain current rate information. The dividend rate will be fixed for the term of your Share Certificate Account. Deposits will be allowed only on the date the Share Certificate Account is opened and on each renewal date, with the exception of the Asset Builder Certificate (when available) into which you can make additions of $50.00 or more at any time. The Maturity Date of your Share Certificate Account is determined at the date of opening the account. If the maturity date is a Saturday, Sunday, or Credit Union holiday, we will pay dividends at the previous rate until the first banking day next succeeding the original maturity date, and that will be deemed the new maturity date. Your Share Certificate Account will not automatically renew. If you do not renew it, the entire balance will be deposited in your Share 0 account and will earn dividends at the rate in effect for Share 0 accounts. Share Certificate Accounts are NOT TRANSFERABLE and may not be used as collateral for any loan.

You Must be a Member

You must maintain a minimum balance of $5.00 in your Primary Share Savings Account at all times to be a Credit Union member and to open other sub-accounts and receive other benefits and services of the Credit Union. You must be 18 years of age to establish and maintain a Share Draft Checking account. If you are under 18 years of age, we will require that a joint member 18 years or older be added to the account.

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Balance Computation Method Dividends

Balance Computation Method Dividends are calculated by the Daily Balance Method which applies a daily periodic rate to the principal in your account as of the end of each day. The periodic rate is determined by dividing the dividend rate by 365 (or 366 in a leap year).

Date Dividends Begin to Accrue

Dividends will begin to accrue on cash and non-cash items on the business day you make the deposit to your account.

Compounding and Crediting

Dividends for all accounts other than Share Certificate Accounts will be paid and credited to your account quarterly and, therefore, will compound quarterly. For Share Certificate Accounts, the dividends will be deposited in your Certificate account monthly and, therefore will compound monthly, unless you either elect to have the dividend transferred to your Share 0 account monthly (in which case the dividends will compound quarterly) or you choose to have a check for dividends sent to you monthly (in which case the dividends will not compound). For Share 2 Club accounts, the entire balance will be transferred to the Share 0 account on July 1st. For Share 7 accounts, the balance will be transferred to any sub-account located under the member number.

Early Closure of Your Account

If you close an account other than a Share Certificate before dividends are paid, you will not receive any accrued dividends. If you close a Share Certificate account before its maturity date, we will impose an early withdrawal penalty which will equal 90 days of earned dividends on certificates with maturities of 365 days or less, and 180 days of earned dividends on certificates with maturities greater than 365 days.

Transaction Limitations

For all accounts (other than Share Draft Accounts) – The Credit Union reserves the right to require up to 60 days prior written notice of an intent to withdraw money from one of your accounts (other than your Share Draft Account). In addition, the Credit Union may refuse to permit a withdrawal from any account for, without limitation, the following reasons:

  • The withdrawal would consist of checks being held and not yet available for withdrawal
  • There is a dispute about the account, unless a court has ordered the Credit Union to permit withdrawals
  • A court orders the Credit Union not to permit the withdrawal
  • You owe the Credit Union money for any reason
  • The account is pledged as security for a debt
  • Any document or identification required in connection with the withdrawal is not presented
  • An owner of the account asks the Credit Union not to permit the withdrawal
  • Equipment problems at the Credit Union prevent determination of available balance
For Club Accounts

In addition to the above rules, withdrawals from Club Accounts will not be permitted until the account matures. However, you may close the account at any time without penalty. The account must remain closed until the beginning of the next Club cycle (for Share 2 accounts, July 1 and for Share 7 accounts, October 1).

Share 8 Accounts: Bond Savings

As of January 1st, 2012, Financial Institutions may no longer purchase savings bonds for their Members. Instead, savings bonds may be purchased from TreasuryDirect at www.treasurydirect.gov. As a result, Bond-A-Month suffixes may no longer be opened at TVFCU.

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Joint Accounts

Deposits
Each joint owner of an account authorizes the other to endorse and to deposit in the account checks or drafts payable to either owner or to both. Each of you authorizes the Credit Union to accept deposits payable to either of you or both and to endorse for you any items deposited without endorsement.

Withdrawals
Each joint owner alone may make partial or full withdrawals from the account, may write drafts on Share Draft Checking Accounts, may issue stop payment orders on drafts written by either or both owners, may close out the account, and may transact any other business an individual owner could transact.

Overdraft and Other Debts
If there are not enough funds in your joint account to cover a draft when it is presented to the Credit Union for payment, and the Credit Union pays the draft out of its own funds, all joint owners agree individually and collectively to reimburse the Credit Union, even if the draft was written by only one of you. Likewise, if one of you owes the Credit Union money, you all agree that the Credit Union may use as much of the funds in any account owned by both of you, as is necessary to pay the debt. In addition, if your joint account is restrained or levied upon by a judgment creditor to whom one of you owes money, you agree that the Credit Union may restrain and/or turn over the entire account without liability to the other.

Disputes Between Joint Owners
In the event of a dispute between owners of a joint account, the Credit Union is not required to honor requests by one owner to prevent withdrawals by the other. The Credit Union has no liability for continuing to honor draft and withdrawal requests. In order to prevent withdrawals for your joint account, you must close the account. You may immediately open a new account in your name only. If you close a joint account, you agree to return to the Credit Union all drafts in your possession which have not yet been issued.

Survivorship
You both agree that you intend to own the money in your joint account as “joint tenants with right of survivorship.” This means that if one of you dies, ownership of the funds in the account passes automatically to the other, and the Credit Union may honor draft or withdrawal requests signed by the survivor. The Credit Union will not release funds to the survivor, however, until it has received any necessary legal papers.

Information
Each joint owner of a joint Share Savings Account is authorized to access information regarding the account, any sub-accounts or loans tied to the account. That applies even if a loan tied to the account is in the name of only one of the owners of the Share Savings Account.

Special Rules for Share Draft Accounts
Only Share Drafts (checks) and other methods approved by the Credit Union may be used to make withdrawals from a Share Draft Account. The Credit Union may honor (pay) Share Drafts or other written withdrawal requests: which you sign: which are issued by a third-party bill payer at your request and with your authorization; or which is issued by a third party which you have pre-authorized to make debits to your account, even if you did not authorize the particular transaction (subject to your Stop Payment rights described below). (Preauthorized electronic debits to your account are not subject to these rules but, rather, are subject to the terms of the Credit Union’s electronic funds transfer disclosures and agreements.) Once a check is six (6) months old, the Credit Union may elect not to pay it. If there is no stop payment order in effect when we receive the check payment, however, we may elect to pay it. If we do pay the check, you are responsible for the payment. You agree not to write post-dated checks (a check that is dated in the future) on your account. We can assume that all checks presented are payable on demand. We will not be liable to you for paying a post-dated check prior to its maturity date. When paid, Share Drafts become the property of the Credit Union and will not be returned either with the periodic statement or otherwise.

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Stop Payments

If you do not want us to pay a Share Draft you have written or other written withdrawal request that we would otherwise be authorized to honor, you can order us to stop payment on it by notifying us by mail or telephone. An oral order is binding on us only for fourteen (14) days unless confirmed in writing within that period. The stop payment order takes effect when it is processed in your account and is effective for six (6) months unless renewed in writing. We will send you a confirmation notice for all telephone stop payment orders. Your stop payment order must be timely and must accurately describe the Share Draft by account number, amount and check number. You may stop payment on a Share Draft drawn on your account only if we have not accepted, certified, made final payment on, or otherwise become accountable for the item, except to the extent otherwise required by law. We must be given reasonable opportunity to act on any stop payment order before it can be considered effective. The Credit Union may take a reasonable amount of time (at least twenty-four hours) to process a stop payment order. This means that if a Share Draft or other written withdrawal request is paid after a stop payment order has been given, but before the Credit Union has had a reasonable amount of time to act on it, the Credit Union will not be liable for any resulting loss to you, unless it had failed to act in good faith and with ordinary care. The Credit Union is not obligated to notify you if it pays a Share Draft contrary to your stop payment order. If we fail to honor a proper and timely stop payment order, we will not be liable for more than your actual loss, which may be less than the full amount of the Share Draft or other written withdrawal request. You must establish both the fact and amount of your loss before seeking reimbursement from the Credit Union. If the Credit Union suffers any loss or expense as a result of honoring your stop payment order, you agree to reimburse the Credit Union the amount of its loss or expense. If you have a joint account, we will accept a stop payment order from any owner, regardless of who signed the Share Draft or authorized the written withdrawal request.

Share Insurance

Member accounts are insured by the National Credit Union Share Insurance Fund.

Availability of Funds

Our policy is to make funds from your deposits available to you immediately after we receive your deposit. At that time, you can withdraw the funds in cash and we will use the funds to pay checks that you have written. For determining the availability of your deposits, every day is a business day except Saturdays, Sundays, and federal holidays. If you make a deposit on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit on a day we are not open, we will consider that the deposit was made on the next business day we are open.

Withdrawing Funds

Longer delays may apply in some cases; we will not make all of the funds that you deposit by check available to you immediately after your deposit. Depending on the type of check that you deposit, funds may not be available until the seventh business day after the day of your deposit. However, the first $100 of your deposit will be available on the first business day. If we are not going to make all of the funds from your deposit available immediately, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take the action after you have left the premises, we will mail you the notice by the day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available. In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:

  • You have been a member of the credit union for less than 30 days.
  • We believe a check you deposit will not be paid.
  • You deposit checks totaling more than $5,000 on any one day.
  • You redeposit a check that has been returned unpaid.
  • You have repeatedly overdrawn your account in the last six months.
  • There is an emergency, such as failure of communication or computer equipment.

We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of deposit. Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.

Home Banking

Tonawanda Valley Federal Credit Union
Home Banking Agreement and Federal Disclosure

TVFCU Bill Pay Couple banking online
Bill Pay

Terms and Conditions Agreement for Tonawanda Valley Federal Credit Union Internet Bill Pay Service. Note: All references within this document to the terms "Payment Service" and/or "the Service" reflect the Internet Bill Pay Service offered by Tonawanda Valley Federal Credit Union. Electronic Disclosure of the Terms and Conditions Agreement for the Internet Bill Pay Service.

I acknowledge electronic receipt of the Terms and Conditions Agreement ("Agreement") associated with Tonawanda Valley Federal Credit Union's Internet Bill Pay Service and agree that I have read and will abide by this agreement. I also agree Tonawanda Valley Federal Credit Union does not need to provide me with an additional paper (non-electronic) copy of this Agreement unless specifically requested. Further, I understand that a copy of this Agreement can be printed by using my browser's print command and a printer.

Enrollment Request for the Internet Bill Pay Service

Tonawanda Valley Federal Credit Union reserves the right to refuse enrollment in the Internet Bill Pay Service to any member who does not meet the Internet Bill Pay Service criteria which has been established by Tonawanda Valley Federal Credit Union. Included in this criteria is a requirement that subscribers to this service must live within the United States, its possessions and territories.

Internet Bill Pay Service

As used in this Agreement, the term "Payee" means the vendor, biller, person or entity to whom you wish a bill payment to be directed; "Payment Instructions" means the information provided by you to the Service for a bill payment to be made to your Payee (e.g., Payee name, account number, payment amount, payment date, etc.); "Payment Account" means your Checking Account and, in the instance of non-sufficient funds and/or an overdrawn account, any applicable share account or available balance on line of credit accounts (e.g., line of credit overdraft accounts) at Tonawanda Valley Federal Credit Union, from which all bill payments may be made and/or such funds collected; "Business Day" means Sunday through Friday, excluding Federal holidays; "Payment Date" means the Business Day of your choice upon which your bill payment will be made and your Payment Account will be debited; and "Cutoff Time" means approximately 10 minutes before your designated debit time (Eastern Standard Time on any Business Day) and is the time by which you must transmit instructions to have them considered entered on that particular Business Day.

By providing the Payment Service with the names and account information of those entities and/or persons to whom you wish to direct payment, you authorize the Service to follow the Payment Instructions that it receives from you or your authorized user through the Internet Bill Pay Service. When the Service receives a payment instruction, you authorize it to debit your Payment Account and remit funds on your behalf so that the funds arrive as close to the Business Day designated by you as soon as reasonably possible. For this reason, it is necessary that all Payment Dates selected by you be no less than seven (7) to ten (10) Business Days before the actual due date for payments that are being sent by check and two (2) to three (3) Business Days for ACH payments, (not the late date and/or a date in the grace period). It is your responsibility to schedule your bill payments in such a manner that your obligations will be paid on time. Payment instructions entered after the Cutoff Time or on a non-Business Day will be considered entered in the Service on the next Business Day. If you properly follow the procedures described herein, and the Service fails to send a payment according to the Payment Instructions received, the Service will bear responsibility for all late charges. In any other event, including but not limited to choosing a Payment Date which is not ten (10) Business Days before the due date or on or past the due date stated on your invoice or bill, the risk of incurring and the responsibility for paying any and all late charges or penalties shall be borne by you. A bill payment is "In Process" starting at the Cutoff Time on the Payment Date. A bill payment is a "Pending Payment", starting from the time you enter Payment Instructions until the payment is "In Process." A bill payment is considered "Completed" on the Business Day you selected as the scheduled Payment Date. You may cancel or edit any Pending Payment (including recurring bill payments) by following the directions provided on the Internet Bill Pay system Online Help. There is no charge for canceling or editing a Pending Payment. Please note: we may not have a reasonable opportunity to act on any stop payment or cancellation order given after a payment is "In Process" and it is not possible to stop or cancel a payment which is "Completed." If you desire to cancel or stop any payment which is "In Process", you must call your credit union at (585) 343-5627 or 1-800-722-8224. Although we will make every effort to accommodate your request, we will have no liability for failing to do so. Stop payment requests sent to us via electronic mail or in any other manner will not reach us in time for us to act on your request. Stop payment requests will be accepted only if we have a reasonable opportunity to act on such a stop payment order. If you call, we may also require you to present your request in writing within fourteen (14) days after you call. The charge for each stop payment order will be the then current charge for such service as disclosed in our Rate & Fee Schedule. The Service will use its best efforts to make all your payments properly. However, the Service shall incur no liability if it is unable to complete any payments initiated by you through the Service because of the existence of any one or more of the following circumstances:

  • If, through no fault of ours, your Payment Account does not contain sufficient funds to complete the payment or transfer, or the transfer would exceed the credit limit of your established line of credit account, if applicable (Note: Tonawanda Valley Federal Credit Union may, at its option, pay a scheduled bill payment which exceeds the balance in the checking account by transferring the amount of the resulting overdraft from your available line of credit or the prime share account, indicated on the Membership Application and Agreement or on any subsequent Account Change Card;
  • The bill payment processing center is not working properly and you know or have been advised by the Service about the malfunction before you execute the transaction;
  • The Payee mishandles or delays a payment sent by the Service;
  • You have not provided the Service with the correct names, phone numbers, or account information for those persons or entities to whom you wish to direct payment;
  • Circumstances beyond the Service's control (such as, but not limited to, fire, flood, or interference from an outside force) that prevent the proper execution of the transaction and the Service has taken reasonable precautions to avoid those circumstances.
  • Provided none of the foregoing five (5) exceptions to the Service's performance obligations are applicable, if the Service causes an incorrect amount of funds to be removed from your Payment account or causes funds from your Payment Account to be directed to a person or entity which does not comply with your Payment Instructions, the Service shall be responsible for returning the improperly transferred funds to your Payment Account and for directing to the proper recipient any previously misdirected payments or transfers.

Payment will be made to your Payee either electronically via the Automated Clearing House (ACH) or by check. The method of payment depends upon the processing method that can be accommodated by the Payee. The payment may be deducted from your Payment Account by two methods depending upon the amount of the payment and your credit history. The two methods are: 1.) Via an electronic debit through the Automated Clearing House Association (ACH) or 2.) Via a draft drawn on your account and processed through the Federal Reserve System (as if you had written a check drawn upon your Checking Account.) All bill payments debited from your account will appear on your monthly Statement of Account and under the "BILL PAY HISTORY" section of the Internet Bill Pay on the Tonawanda Valley Federal Credit Union Internet Home Banking System. ACH debits will reflect the name of the Payee (e.g., XYZ Utility Company) as well as the date and amount; payments by check will be reflected on your statement with a date, payee and address, and amount. All payments can be viewed with the Payee's name, payment amount and payment date by reviewing your recent payment history under the electronic Payment List option provided to you as part of the Internet Bill Pay Service.
 

Withdrawing Funds

Longer Delays may Apply In some cases; we will not make all of the funds that you deposit by check available to you immediately after your deposit. Depending on the type of check that you deposit, funds may not be available until the seventh business day after the day of your deposit. However, the first $100 of your deposits will be available on the first business day. If we are not going to make all of the funds from your deposit available immediately, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take the action after you have left the premises, we will mail you the notice by the day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available. In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:

  • You have been a member of the credit union for less than 30 days.
  • We believe a check you deposit will not be paid.
  • You deposit checks totaling more than $5,000 on any one day.
  • You redeposit a check that has been returned unpaid.
  • You have repeatedly overdrawn your account in the last six months.
  • There is an emergency, such as failure of communication or computer equipment.

We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of deposit. Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.

Prohibited Payments

The following payment types are prohibited through the Service:

  • Tax Payments
  • Court Ordered Payments
  • Payments to Payees outside of the United States or its possessions/territories

THE FOREGOING SHALL CONSTITUTE THE SERVICE'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY. IN NO EVENT SHALL THE SERVICE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS (EVEN IF ADVISED OF THE POSSIBILITY THEREOF) ARISING IN ANY WAY OUT OF THE INSTALLATION, USE, OR MAINTENANCE OF THE EQUIPMENT, SOFTWARE, AND OR THE SERVICE.

Exclusions of Warranties

THE SERVICE AND RELATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Passwords and Security

To access the Internet Bill Pay service you will need to log on to the Tonawanda Valley Federal Credit Union Internet Home Banking service and then click on the Bill Payment button.

You agree not to give or make available your Tonawanda Valley Federal Credit Union Internet Banking Account Number and Password to any unauthorized individuals. You are responsible for all bill payments you, and your Internet Bill Pay authorized user, authorize using the Service. If you permit other persons to use the Service or your Tonawanda Valley Federal Credit Union Account Number and Password (even though you have agreed not to disclose this information); you are responsible for all transactions they authorize. If you believe that your Tonawanda Valley Federal Credit Union Account Number and Password has been lost, stolen or compromised, or that someone may attempt to use the Service without your consent or has transferred money from your account by accessing your account without your permission, you must notify Tonawanda Valley Federal Credit Union at once by calling us during business hours.

You also agree that Tonawanda Valley Federal Credit Union may revoke your Internet Bill Pay and/or Internet Home Banking account access services if unauthorized account access and/or transactions occur as the apparent result of negligence in the safeguarding of the Account Number and Password(s) belonging to you and/or your authorized user. Further, you agree that, if Tonawanda Valley Federal Credit Union is notified that you have included Tonawanda Valley Federal Credit Union in the filing of a petition of bankruptcy, Tonawanda Valley Federal Credit Union may revoke or refuse to grant you Internet Bill Pay service and/or Tonawanda Valley Federal Credit Union Internet Home Banking account access to your account.

Your Liability for Unauthorized Transfers

If you tell Tonawanda Valley Federal Credit Union within two (2) Business Days after you learn of unauthorized access to your account(s) and/or that your Tonawanda Valley Federal Credit Union Internet Home Banking Account Number and Password has been lost, stolen or compromised, you can lose no more than $50.00. If you fail to notify Tonawanda Valley Federal Credit Union within (2) Business Days after you learn of unauthorized access to your account(s) and/or that your Tonawanda Valley Federal Credit Union Internet Home Banking Account Number and Password has been lost, stolen or compromised, and we can prove that we could have prevented the unauthorized access to your account(s), or use of your Tonawanda Valley Federal Credit Union Internet Home Banking Account Number and Password had you notified us, you could lose as much as $500.00. If your monthly statement or your online account detail reflect any transfers or payments that you did not make, tell us at once. If you do not tell us within sixty (60) days after the first statement which reflected an unauthorized transfer(s) or payment(s) was mailed to you, you may not get back any money you lost after the 60 days, provided that we can prove that we could have stopped someone from taking money if you had told us in time.

Disclosure of Account Information to Third Parties

It is our general policy to treat your account information as confidential. However, we will disclose information to third parties about your account or the transfers you make ONLY in the following situations:

  • If we return transfers or payments made from your account which are drawn on insufficient funds or if we are unable to complete an electronic transfer or payment because of insufficient funds, or
  • Where it is necessary for completing transfers, or in order to verify the existence and condition of your account to a third party, such as a credit bureau or merchant.
  • To a consumer reporting agency for quality assurance.
  • In order to comply with a governmental agency or court orders.
  • If you give us your written permission.
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Charges or Fees

Click here to view the Fee Schedule for a complete list of the fees that may be imposed in connection with your account(s).

Service fees may be imposed on your account in accordance with the Fee Schedule which accompanies this Disclosure Statement and Agreement.

As a participant in the Internet Bill Pay Service you will not be charged for the service, provided that the service was used during the calendar month. If there is not activity within a calendar month, then a $5.00 fee will be charged to you on the 6th business day of the following calendar month. (Calendar months are January, February, March, April, May, June, July, August, September, October, November and December.) For example, a registered bill pay user that does not have any bill pay activity in May will be charged a $5.00 fee on the 6th business day of June for the service.

Please note: Your Tonawanda Valley Federal Credit Union loan accounts may not be paid by using the Internet Bill Pay Service, but instead may be paid by using the transfer/payment option on the Tonawanda Valley Federal Credit Union Internet Home Banking service or by automatic transfer from your Tonawanda Valley Federal Credit Union Savings account at no charge. Additionally, charges for other transactions and optional services (e.g., Non-Sufficient Funds or Stop Payment Fees) are specified in Tonawanda Valley Federal Credit Unions Rate & Fee Schedule which can be found on the Tonawanda Valley Federal Credit Union Credit Union web site. You agree to pay such fees and charges, and authorize the Service to charge your designated Payment Account for these amounts and any additional charges that may be incurred by you. Any fees associated with your savings or loan accounts will continue to apply. You are responsible for any and all telephone access fees or Internet service fees that may be assessed by your telephone utility and/or Internet Service Provider.

In the Event a Service Transaction Is Returned and/or Overdraws Your Payment Account

In using the Service, you are requesting the system to make payments for you from your Payment Account. If we are unable to complete the transaction for any reason associated with your Payment Account (for example, there are not sufficient funds in your Payment Account to cover the transaction), the transaction may not be completed. In some instances you will receive a return notice by secure electronic message via the Tonawanda Valley Federal Credit Union Internet Home Banking service. In these cases, you agree that a non-sufficient funds (NSF) fee will be charged in accordance with Tonawanda Valley Federal Credit Union's established and published fees. Further, you also agree that a NSF fee may be charged to your account even if the payment is not returned but is paid and overdraws your Payment Account.

Address Changes

You agree to promptly notify both Tonawanda Valley Federal Credit Union member service in writing of any address change. Changing your address on the Service does not automatically update your address of record at Tonawanda Valley Federal Credit Union. Similarly, updating your address at Tonawanda Valley Federal Credit Union does not automatically update the address on the Service.

TVFCU is happy to provide a wide range of loan products to fit your needs. Please apply online anytime or stop in and see one of our Member Center Representatives!